Little buddy is over the moon.
Remember when you were a child?
It felt like nothing could ever dampen your spirits. It felt like perpetual happiness.
Except for the rare occasion something mortifying happened.
Then it was the end of the world.
But I guess that's how it is when the spectrum is so extreme.
Now, as an adult, the spectrum has closed in quite a bit.
You no longer get super-super upset about things...
And you no longer feel super-super happy about things.
But why not try?
This email was inspired by Chris Orzechowski. It's a brilliant idea and I think anyone who reads it will feel super special.
And the truth is...
Most companies do nothing close to this.
After you order something from their business, they might send you a bland, corporate and impersonal email saying, "HI {name}, thanks for ordering {product}. Your order number is beep-boop-beep, it should arrive in boop-beep-boop..."
That doesn't make you feel special.
Or put a smile on your face.
Or make you feel like they're appreciative of your business.
Or help you remember the business.
Or create exctiement for the arrival of the product.
But this email will.
--
Subject line: {Customer Name}. You. Are. Amazing.
This can’t be real.
I was on the phone with my mom and about to hang up…
But then I received a notification.
The notification read: {Customer Name} has placed an order.
My hands started to tremble…
My breathing became heavy...my voice started cracking…
….”Mom...it...it’s happened...it’s finally happened….” I stuttered.
My mother gasped. Then shrieked, “{Owner name}...do you mean...are you saying that...did {Customer Name} finally place an order? I didn’t believe the ancients when...the...the prophecy {Owner name}..the prophecy is coming true...we...we need to act...NOW!”
I snatched two candles from my cupboard above the stove and dashed to the living room to grab my phone. I informed my cousin and instructed her to fetch a charcuterie board and not one of those cheap ones...no...this isn’t a normal event BETHANY. Think straight girl. This is IT. I could hear her keys jangling as she scampered out of her house...
Mother arrived with a bottle of Merlot and Bethany arrived shortly after with the fancy charcuterie board...
We raced to my living room and dove onto my charcoal Calvin Slate 3-piece sectional with right arm facing chaise…
...I ripped my phone out of my pocket...
...and there it was clear as day: Order confirmation for {Customer Name} from {Town/City}
WE ALL SCREAMED.
We popped open the Merlot, unwrapped the charcuterie board and I played my favorite Black Eyed Peas mix.
We reminisced about the days when I longed for you to place an order. We laughed. We cried. And we danced. This was it. The prophecy had come to fruition.
We’re settling down now as I’m writing this but emotions are still high.
And don’t worry as soon as we’re finished here I’ll pack up your order and send it out to you.
It’s great to finally have you {Customer Name} as part of {Company name}, and if you have any questions or concerns feel free to hit reply on this email.
Until next time.
{First name} “the prophecy is complete” {Last name}
P.S. As another way to say thanks I want to include a 10% off coupon for your next order with us. Just a little way to say thanks for being so awesome :) you can find it below…
Use code {Code} at checkout.
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